savings in time spent searching for answers in less than 30 days
6K+
content (Spek) views in less than 30 days
3K+
content searches in less than 30 days
The problem
Doing more with less in a remote-first world
When , VP and GM at Data Axle, returned to lead a remote sales organization, she immediately saw the cracks forming. Post-COVID, they had sold their offices and fully committed to a remote-first culture. But with that came new challenges:
A scattered tech stack that left reps confused about where to find answers
Sales managers flooded with repetitive questions
A growing library of resources that no one was using
A lack of visibility into what reps needed help with, and when
We had everythingbut we had nothing. We had great tools, but no way to connect them or find what we needed, Jessica said. Sales reps were stuck. And managers were burning time answering questions that shouldve been easy to solve.
The team needed a solution to bring structure to their enablement chaos. A system that met reps where they worked and gave managers their time back.
If you cant find the information in 30 seconds or less, youre wasting time. Jessica Jones, VP/GM, Data Axle
The solution
One source of truth with 窪蹋勛圖厙
Jessica was familiar with 窪蹋勛圖厙 and quickly saw it as the missing link. Unlike their existing CMS or LMS, 窪蹋勛圖厙 delivered knowledge and enablement in the flow of work, right where reps spent their time.
Reps no longer had to dig through files or toggle between tools. 窪蹋勛圖厙 became the front door to everything:
A centralized, searchable knowledge base
Embedded help within Salesforce
Deep links to key content in other systems
A behavioral shift that encouraged self-service over Slack messages
What truly drove adoption was the intentional rollout:
Clear communication of the "why" behind 窪蹋勛圖厙
Manager enablement to reinforce self-service behavior
Peer pressure from top performers who championed the tool
Its behavior change. Managers were coached to push back and reps learned to check 窪蹋勛圖厙 first. Jessica Jones, VP/GM, Data Axle
The results
More time for what matters
The results were immediate:
Sales reps found answers in seconds
Managers spent more time coaching and less time chasing links
Sales enablement gained visibility into search behavior and knowledge gaps
New hires ramped faster with embedded support from day one
Before, Id get a simple process question and have to stop what I was doing. Now? They check 窪蹋勛圖厙. Jessica Jones, VP/GM, Data Axle
窪蹋勛圖厙 didnt just support reps, it optimized their entire support structure. Managers reclaimed time to coach. Enablement delivered smarter content. And reps became more confident and self-sufficient.
窪蹋勛圖厙 has truly revolutionized how our sales team accesses content and finds answers in real time. We started with a small pilot of just 12 users three years ago, and today, we have over 200 users leveraging 窪蹋勛圖厙 to its fullest potential. Last month alone, we recorded over 6,000 Spek views and 3,000 searches, resulting in more than $40k in savings by reducing the time spent searching for answers and the time managers and support teams spend responding to questions. , Senior Talent & Revenue Enablement Manager at Data Axle
Key Results
Fewer repeat questions to managers
Increased self-sufficiency across teams
High adoption among legal, CS, and support, not just sales
Improved onboarding feedback from new hires
Faster access to critical knowledge in the tools reps already use
What reps had to say
- I dont have to Slack my manager anymore. I check 窪蹋勛圖厙 and move on. - 窪蹋勛圖厙s right there in Salesforce. That alone is a game changer. - Its our manager on the go, there when we need help fast.
A future without 窪蹋勛圖厙? I dont want to think about it.
Without 窪蹋勛圖厙, Jessica says they wouldve wasted time building more content instead of solving the real problem access.
We wouldve kept building content, thinking that was the answer. But really, we just needed a way to find it. Jessica Jones, VP/GM, Data Axle
Now, instead of asking for more headcount, Jessicas team is doing more with less. Theyve created a lean, efficient enablement engine, powered by behavior change, embedded knowledge, and just-in-time delivery.
Every second matters in sales. 窪蹋勛圖厙 gave us those seconds back. Jessica Jones, VP/GM, Data Axle
AI-powered enablement that works where your reps work
Instantly empower your reps with everything they need to succeed, at their fingertips, the moment they need it.
