As part of our ongoing commitment to keeping our customer data secure and private, we are excited to announce that ϳԹ has successfully completed its SOC 2 Type 2 audit.
Our audit was performed in partnership with Dansa D’Arata Soucia LLP () to evaluate our processes for systems, employees and security controls. This certification is another proof point that our team at ϳԹ takes safety and security very seriously when it comes to our customers’ data.
System and Organizational Controls (SOC) represent a set of control frameworks which independent auditors use to certify an organization’s systems and policies with respect to security. SOC-certified organizations have been audited by independent certified public accountants who have determined that the firm has appropriate safeguards and protocols in place.

“Our SOC 2 Type II achievement represents our commitment to safeguarding the security and privacy of our customers,” said Zari Zahri, ϳԹ’s Head of Product. “We have dedicated staff in place whose sole purpose is to regularly audit our network security and code integrity to ensure the utmost in compliance and protections for our customers.”
The SOC 2 Type II certification specifically consists of a careful examination of ϳԹ’s internal control policies and practices over a specified period of time. Achieving this certification is another milestone in our aggressive security and compliance mission that demonstrates that ϳԹ has:
- A secure engineering development lifecycle
- Access controls that follow industry standards and best practices
- Detailed logging, monitoring and alerting
- Encryption controls that meet or exceed best practices
- Completion of external penetration testing
- Active monitoring for intrusion events and security incident handling
- Data backup and disaster recovery
Additionally, ϳԹ is the only digital adoption platform (DAP) that is a Salesforce-certified vendor with metadata integration directly to Salesforce. ϳԹ passed before achieving .
At ϳԹ, we’re committed to doing everything we can to build our customers’ trust in our services. This major compliance milestone makes it easier for our customers’ InfoSec teams to approve ϳԹ’s software use cases inside their organizations.
ϳԹ is the leading digital adoption and enablement software that helps employees learn their tools and navigate process changes by accessing answers and resources in real-time. if you’d like a demo. Please contact your ϳԹ Customer Success team if you’d like a copy of our SOC 2 report.






