窪蹋勛圖厙

Sales enablement ROI: Why more features doesn't equate to better outcomes

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"Enablement only works if your reps actually use it." Melanie Fellay, CEO, 窪蹋勛圖厙

Sales enablement isnt broken but the way we measure its impact might be.

Despite larger budgets and more advanced tools, most teams are stuck in the same frustrating cycle: building content reps dont use, implementing features they dont need, and constantly fighting for executive buy-in.

The 2025 Impact of Enablement report produced by the Sales Enablement Collective lays it bare: if you cant prove sales enablement ROI, your seat at the table is never secure.

Lets break down the numbers, the disconnect, and most importantlythe path forward.

The good news: budgets are holding steady (and even growing)

According to the report, 85.4% of enablement budgets are staying the same or increasing, with 41.9% of teams seeing a boost. On the surface, that sounds like a win.

2025 Impact of Enablement Research Report

But heres the catch: more money doesnt mean more impact.

This is only true for those teams that can convince the relevant stakeholder of enablements impact. Impact of Enablement 2025

In fact, 40.3% of enablers report their CRO owns the enablement budget, which means you're not just building for repsyoure constantly pitching the value to power players.

And unfortunately, theyre not always listening.

  • 38.7% of enablers say they dont have full buy-in from senior leadership.
  • 75% say their sales leader logged in to the platform fewer than 5 times last quarter.
  • 16.1% said their CRO didnt log in at all.
2025 Impact of Enablement Research Report

So wheres the disconnect?

The ROI problem no one wants to talk about

Most sales enablement teams are running blindfolded into a storm.

They build beautiful content libraries, invest in shiny new platforms, and stack up features like a SaaS buffet only to realize reps are still searching Slack, Google Drive, and emails for the one piece of content or answer they actually need.

Heres what the report uncovered:

  • 60.1% of teams switched platforms due to poor content management.
  • 55.2% cited low adoption by reps.
  • 50.8% pointed to bad UX.

And the most shocking stat of all?

24.2% of enablers say over 80% of their content isnt used.

Its not just content. 79.7% of enablers say reps use less than 40% of platform features. Thats not just low ROIits lost investment.

Why this happens (and how to fix it)

Lets be real. The platforms arent always the problem.

The problem is bloat.

Tools were built for what enablement used to be: top-down, one-size-fits-all, and clunky. But the modern seller lives in Slack, Salesforce, LinkedIn, Gongnot in a training portal or static LMS.

The best experiences happen when the platform is fully integrated into the sellers workflow. Anna Vuong, Juniper Networks

The data agrees:

  • 77.4% of enablers are not using a just-in-time platform.
  • Only 22.6% have content that surfaces in the flow of work.

Let that sink in: nearly 80% of enablement teams are trying to train modern reps with disconnected, outdated tools.

Sheevaun Thatcher Research Report

Tactical playbook: how to start improving your sales enablement ROI today

If youre spending more, but proving less, its time to make enablement invisible.

Here are three plays to turn insight into impact:

1. Stop chasing adoption. Engineer it.

If reps arent logging in, dont blame the reps. Blame the system.

Enablement should show up where reps already are without switching tabs, disrupting their workflows, or digging through outdated folders.

釦梯梗域勳喧s just-in-time enablement surfaces training and content the moment its neededno digging required.

2. Prioritize content governance over content quantity.

According to the report:

  • 48.8% of enablers say 40% or more of their content needs refreshing.

Outdated content erodes trust faster than a bad sales call. And once reps get burned, they stop using your materials altogether.

Set a quarterly refresh cadence. Track usage. Use tools that make maintenance frictionless.

3. Choose features reps will actually use.

Reps dont care about certifications or digital sales rooms if they cant find the deck they need before a demo.

Reps dont want 50 new functionalitiesthey want the right three to five that directly impact their sales process. Anna Vuong, Juniper Networks

When evaluating platforms, cut the fluff. Focus on:

  • Ease of content access
  • Simplicity of admin
  • Accessibility, searchability, and contextual relevance

The shift from enablement tools to enablement impact

The report is clear: traditional platforms arent cutting it.

Reps waste time toggling between three or more tools. Enablers lose hours every week on admin. Content adoption is low. Platform feature use is lower.

Its not a feature problem. Its a simplicity problem.

Even the most feature-rich platform is useless if your reps dont adopt it. Impact of Enablement 2025

Thats why the new era of enablement belongs to tools that feel invisiblemeeting sellers in their flow of work and surfacing guidance exactly when they need it.

Why 窪蹋勛圖厙 leads the next era of sales enablement ROI

窪蹋勛圖厙 wasnt built to add another login. It was built to eliminate them.

As the only platform purpose-built for just-in-time enablement in the Change Economy, 窪蹋勛圖厙 is redefining what it means to drive revenue through enablement:

  • Automatically connected to the tools your sellers already use
  • Context-aware intelligence that knows what your rep needs, when they need it
  • AI-powered insights to detect content decay, track usage, and streamline updates

The best platform doesnt have the most features. It has the right ones. Melanie Fellay, CEO, 窪蹋勛圖厙

The result? Higher rep adoption. Faster onboarding. Sharper execution. Clear ROI.

Final takeaway: prove it or lose it

Enablement is under the spotlight. Budgets may be holding steady, but scrutiny is rising.

If you want to keep your seat at the table, you need to show more than effortyou need to show impact.

And the fastest path to proving ROI?

Ditch the bloated, traditional platforms of the past. Choose a system that simplifies workflows, strengthens rep confidence, and finally makes enablement measurable.

Ready to move from nice to have to non-negotiable in your org? See how 窪蹋勛圖厙 delivers real ROI

About the author

Elle Morgan
Director, Content & Communications
Elle is a boy momma 2x, brand builder, storyteller, growth hacker, and marketing leader with 12+ years of experience scaling SaaS B2B organizations.

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